Shipping & Payments

Fast shipping or delivery concept vector illustration

Welcome to Midwest Panel Builders customer support page, please use one of the following forms to receive support. For pre-sales questions please use the form on the left. For product or services support please submit a ticket with the form on the right. To better serve our customers, the support ticket system is for Midwest Panel Builders customers only. If you purchased your avionics or services elsewhere, please contact them for support.

Our support ticket system is shared with our sister company, Michigan Avionics and you may receive responses from either Midwest Panel Builders or Michigan Avionics.

Shipping Cost

Shipping cost is calculated on a “per order,” “per item” or “per pound” basis and is based on the shipping option you select. In order to reduce shipping cost we will hold shipment until all parts are in stock unless otherwise directed.

Free Shipping on Orders Over $450

Most orders over $450 excluding taxes will qualify for free ground shipping within the 48 contiguous United States. If your order qualifies for free shipping, you will see a free shipping option in the shopping cart and must be selected as the shipping method for the order to ship free. If you would like to choose a different method of shipping, you will be billed the about shown in the cart and on you receipt. Midwest Panel Builders reserves the right to choose the carrier of our choice for free shipping orders. Special order or made to order items may be excluded from the shipping promotion. Hazardous materials fees, box charges, and insurance are not considered part included

Store Pickup

If you are in the area of Lapeer MI, you my visit our location and pick your items up at no charge. Our hours of operation are Monday – Friday 9am – 5pm EST.

We use UPS, FedEx and USPS to ship items to you

Shipping Damages

Midwest Panel Builders will prepare packages in a way to prevent damages during shipping. Midwest Panel Builders however will not be responsible for damages that are caused by the shipping company. It is recommended that all shipments are insured to protect against any damages. If you would like to insure your shipments, let us know in the customer notes section of the checkout process and we will get a quote for you.

Online Orders

For online orders we accept Visa, Master Card, American Express and Discover. We also accept payments by check or wire transfer for online orders, simply select “Check or Bank Transfer” when checking out and you will receive an email with directions. Your products will be shipped after payment clears.

In Person

If you are picking up your equipment at our Lapeer location we accept cash or credit card. Like online sales we also accept check or bank transfer. Select “Check or Bank Transfer” when checking out and you will receive an email with directions. Your products will be ready for pickup after payment clears.


You must make your own determination if the products sold by Midwest Panel Builders are safe and effective for your intended applications. Midwest Panel Builders makes no representations or warranties as to either the suitability of any of the products we sell as to your particular application or the compatibility of any of the products we sell with other products you may buy from us or anywhere else, and we disclaim any warranties or representations that may otherwise arise by law. Also, we offer no specific advice on how to install any of the products we sell other than passing along anything that may have been provided to us by the manufacturer or other users. If you are in need of further information or guidance, please turn to the manufacturer, FAA Advisory Circulars and guidance materials, the Experimental Aircraft Association, or other reputable sources. Our lawyers say we cannot give specific advice on installing any products, however, we can provide general knowledge advice and we can pass along information that has been shared with us by other users of these products. We take customer care seriously and endeavor to help all of our customers in the best possible manner!